Hiring for Canada | Urgently Hiring for the Positions of Technical Support Manager in Company – High Tech Genesis in Ottawa, ON – Canada. All Candidates should have experience in their relevant fields, & must have Qualifications relevant to their Positions. Attractive salaries along with other Perks provided by the Company. All Interested candidates Query the links given below at the Bottom of the Company Details Column. A Technical Support Manager is needed by the company to oversee a group of Level 1-3 tech support specialists.
Job Position: Technical Support Manager
Experience: All Candidates should have Experienced in their relevant fields.
- All candidates must have managerial experience with hiring, firing, employee engagement, and performance evaluations.
- Strong customer service background
- Each applicant must have at least five years of managerial experience.
- Excellent PC abilities and knowledge of associated software programs
- Excellent writing, editing, interpersonal, and communication abilities are essential.
Eligibility: All Candidates must have qualifications relevant to their Position.
- Candidates must be able to work legally in Canada (i.e., possess Canadian Citizenship, Permanent Residency or Valid Work Permit).
- HTG will offer accessible formats and communication supports for the interview process upon request in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
- High Tech Genesis Inc. promotes diversity in the workplace.
Important Duties & Responsibilities:-
- Manage the customer service team’s day-to-day support issues by making sure resources are properly balanced for maximum effectiveness.
- Help the team identify chances to clearly define and communicate with clients on both the internal and external levels.
- When conflicts escalate, assist the team in problem-solving and make decisions when they are crucial.
- Interact with R&D and sales in the company clearly, consistently, and frequently to make sure that the customer service team’s role changes as product updates, releases, and initiatives are planned.
- High proficiency with web systems, and preferably data reporting experience
- Client support for IP video/CCTV technologies was offered
Salary Descriptions: Attractive salaries along with other essential Perks are provided by the Company.
Note: All Interested candidates can query with the Links Given below at the Bottom of the Company Details Column.
Job Location: Ottawa, ON – Canada.
Company Name: High Tech Genesis
Address: 2781 Lancaster Rd Ste 100, Ottawa, ON K1B 1A7, Canada
Apply for the Job: Click Here
To apply for this job position please send your updated Cv, education certificate, experience certificate, and copy of the passport in PDF format to the given email address. Don’t forget to mention the job position in the email subject line.